Pinpoint

Last updated: October 1, 2025

Simple, easy to follow instructions to integrate Pinpoint.

💁 Need help? Contact your Customer Success Manager at any stage — we’ll ensure your integration runs smoothly.

Note: Pinpoint does not support synchronisation of interview times from hackajob to the ATS.

For this integration, both the candidate’s CV and their hackajob profile will be uploaded into the ATS.

1. Check prerequisites

Before getting started, make sure you have the right permissions.

Master Account permissions in hackajob

  1. Log in to hackajob and go to Account settings

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  2. Under ATS integrations, check for Connect buttons under each ATS option.

  • If you see the buttons → you’re good to go.

  • If you don’t → contact your hackajob Customer Success Manager.

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Pinpoint user permissions

Please carefully read the following to make sure you fulfill all the requirements to set up the integration:

Your account belongs to the "Administrator" access group in your company's Pinpoint Instance.

To check if you have these permissions:

  1. Log in to Pinpoint, and navigate to the sidebar on the left side of the screen.

  2. If you cannot see the "Settings" option on the sidebar, it means that your account does not belongs to the "Administrator" access group.

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If you do not have the correct permissions:

Find out who is in the "Administrator" access group in your company's Pinpoint instance, and ask them to promote you to the group or take over the setup process.


2. Connect your Pinpoint account

  1. In hackajob, go to Account settings → ATS integrations.

  2. Click Connect under Pinpoint.

  3. Follow the connection flow to authorize access.

Preview connection flow

This is what you will see once you click “Connect” on hackajob

📖 Follow our connection guide

This details pre-requisites and will walk you through each step

👀 How a candidate Source is displayed

Where to see sources on a profile in Pinpoint


3. Map your jobs

Mapping ensures candidates flow into the right role and stage in Pinpoint, and that stage updates stay in sync.

👉 No mapping = no automation.

Every time you open a new role, make sure it’s mapped.


Steps to map

  1. Go to Source

  2. Next to a live role, open the ⋮ menu and select Add ATS configuration.

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  3. For your first mapping, choose New configuration. For future roles, select Import existing configuration.

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  4. Select the matching ATS job and click Continue to mapping.

  5. Map each hackajob stage to an ATS stage (leave blank if none applies).

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  6. Click Save.

When candidates accept your request they’ll be exported into your ATS

Tips

  • Edit or remove mappings anytime from the ⋮ menu next to a job.

  • When publishing a new job, you’ll be prompted to add an ATS configuration — always complete this step.

Pro tip: Once you’ve mapped a role once, clone that setup for new jobs. You’ll never have to redo stage mapping from scratch.


4. Support

If you run into any issues:

  • Check permissions (hackajob Master Account + Pinpoint admin permissions).

  • Review the connection guide

  • 💁 Contact your Customer Success Manager for further assistance.